:root{--ink:#172335;--muted:#697789;--line:#dce4ec;--bg:#f3f6f9;--panel:#fff;--blue:#2167b1;--purple:#6b4bb6;--amber:#a15d00;--red:#a42e35;--green:#237344;font-family:Inter,ui-sans-serif,system-ui,-apple-system,Microsoft YaHei,sans-serif}*{box-sizing:border-box}body{margin:0;color:var(--ink);background:var(--bg)}.topbar{display:flex;justify-content:space-between;gap:28px;align-items:flex-end;padding:28px max(24px,calc((100% - 1440px)/2));color:#fff;background:linear-gradient(120deg,#102946,#1e4972)}.topbar h1{margin:5px 0 8px;font-size:clamp(25px,3vw,38px);letter-spacing:-.03em}.topbar p{margin:0;max-width:800px;color:#dbeafe;font-size:15px}.eyebrow{color:#8bd1ff;font-size:12px;letter-spacing:.12em;text-transform:uppercase}.top-actions{display:flex;flex-wrap:wrap;align-items:center;justify-content:flex-end;gap:8px;min-width:270px}select,textarea,button{font:inherit;border-radius:8px;border:1px solid #bdc9d6}select{padding:10px 12px;background:#fff;color:var(--ink)}textarea{width:100%;min-height:132px;padding:13px;line-height:1.65;resize:vertical;background:#fbfdff;color:var(--ink)}button{cursor:pointer;padding:10px 15px;color:#fff;background:var(--blue);border-color:var(--blue);font-weight:700}button:hover:not(:disabled){filter:brightness(.95);transform:translateY(-1px)}button:disabled{cursor:not-allowed;opacity:.45}button.secondary{color:var(--blue);background:#fff}.mode-pill,.badge,.chip{display:inline-flex;align-items:center;border-radius:999px;font-size:12px;font-weight:800}.mode-pill{padding:9px 12px;color:#fff;letter-spacing:.04em}.mode-pill.replay{background:#536579}.mode-pill.live{background:#a52d39}.notice,.success,.error{max-width:1440px;margin:16px auto 0;padding:12px 16px;border-radius:10px}.notice{color:#475569;border:1px solid #d6e0eb;background:#eaf2f9}.success{color:#185d37;border:1px solid #b9e0c5;background:#effbf2}.error{color:#8d2630;border:1px solid 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strong{font-size:22px}.mode-pill.live{background:#178251}@media(max-width:760px){.live-success{margin:16px;flex-direction:column}.live-success strong{font-size:22px}}@media(max-width:950px){.topbar{align-items:flex-start;flex-direction:column}.top-actions{justify-content:flex-start}.panel,.customer-panel,.assistant-panel,.approval-panel,.crm-panel,.audit-panel{grid-column:span 12}.telemetry{grid-template-columns:repeat(2,1fr)}.answer-row{grid-template-columns:1fr 1fr}.answer-row small{text-align:left;grid-column:1/-1}.policy-grid{grid-template-columns:1fr}}.back-home{display:inline-flex;margin-bottom:10px;color:#bfe3ff;font-size:13px;font-weight:700;text-decoration:none}.back-home:hover{color:#fff}